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Refund and Returns Policy
We hope you love your purchase! However, if you're not completely satisfied, please see below for information on our return and exchange policy.
- You may return purchased items within 48hrs of the purchase date for a full refund or exchange. Our refund and returns policy lasts for 48 hours.
- All returned items must be in new and unused condition with original tags and labels attached, boxed items can be opened but all packaging must be included in the return.
- To complete your return, we require a receipt or proof of purchase.
- To initiate a return, please contact our customer service at admin@shopbrightfame.com to receive a return authorization.
- After we receive your returned items and inspect its condition, we will process your refund or exchange of products or exchange of sizes.
- Refunds are credits to purchase items in the store and not cash refunds. Please note a 20% restocking fee will be deducted on all returns, while all sales are final on discounted items and they cannot be returned.
THANK YOU